Payment Policy
Last updated: 30 September 2026
We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay and Shop Pay. All prices are in US dollars, and you are charged when you place your order.
Accepted payment methods
| Type | Methods |
|---|---|
| Cards | Visa, Mastercard, American Express, Discover, Diners Club |
| Wallets | PayPal, Apple Pay, Google Pay, Shop Pay |
Which methods you see at checkout can vary with your country and your card issuer. If one you expected is missing, it is not available for your billing location.
Currency and what you pay
Prices are shown and charged in US dollars. Sales tax, where it applies, and import duty on United States orders are calculated at checkout and shown before you confirm, so the final screen shows the exact amount that leaves your account.
If your card was issued outside the United States, your bank may add a foreign transaction fee and use its own exchange rate. That fee goes to your bank; we never see it and cannot refund it.
When you are charged
Your payment is authorized and captured when you place the order, not when it ships. Your order is confirmed once that payment succeeds. If we later find we cannot fulfil the order, we cancel it and refund you in full.
If your payment is declined
We hold the order and email you with next steps. Most declines happen because a bank blocks an unfamiliar overseas merchant, and a short call to your bank fixes it. You have 48 hours to complete payment. After that, the order is released and the items go back into stock.
How we keep your payment safe
Checkout runs over an encrypted TLS connection. Card details go straight to our payment processors, which are PCI DSS certified, and are never stored on our own systems.
We will never ask for your full card number, PIN or online banking password by email, phone or text. If someone claiming to be us asks, it is not us. Forward the message to info@moviestarjacket.com.
What appears on your statement
Charges show as MOVIESTARJACKET or a shortened version of it. If you see a charge you do not recognize, contact us before assuming fraud; it is often a family member's order or an unfamiliar descriptor.
Refunds
Refunds go back to the card or account you paid with, within 10 business days of your return passing inspection. Your bank then takes 3 to 10 business days to show it. Full details are in our Return and Refund Policy. We never charge a restocking fee.
Billing problems
Please talk to us first. Email info@moviestarjacket.com or call +1 541 524 4224 and we will fix a billing error, duplicate charge or missing delivery directly, usually the same day. A chargeback takes weeks through your bank, while we can refund you within minutes.
